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Introduction
To Unlock Your Power to communicate in a Dynamic Manner you need to develop skills that make an impact and is result oriented. For this you need skills like keeping individual listener or the team engaged, storytelling ideas, OREO (Opinion, Reason, Example, Opinion) technique so that they retain your message and are inspired to give results. Active listening with empathy, clarity, and communicating with adaptability in a listener or reader centric manner facilitates dynamic communication, utilizing both verbal and non-verbal communication. Content to improve dynamic communication includes; creating clear messages and expressing effectively through verbal and written communication channels; employing strong body language, adapting your communication style for different situations and audiences.
When we Communicate depending on the situation keeping in mind the receiver of the message there is power in your communication e.g. presenting only high lights to senior management and fulfilling their expectation. This is about communicating dynamically at work place to create real impact.
Objectives:
To empower participants with dynamic communication skills with colleagues, seniors, team & stakeholders
Specific Objectives:
- To help participants acquire skills to communicate powerfully and make an impact through verbal and written communication
- To ensure participants acquire skills to communicate one on one, with a team or with seniors by adapting to the individual and the situation
- To help acquire skills to communicate without judging, to listen fully to ensure to 2-way communication, use of storytelling and OREO technique, assertive communication when required and to speak to groups effectively
Training Content:
- Understanding Dynamic Communication and its importance
- Impact making communication through the gamut: one on one, communicating with groups / teams
- Secrets of dynamic communication: clear focus, use of pause, focus on audience needs, reflect and answer, involve and engage the listener/ audience
- Practical tips to improve written communication: clear, concise, precision & completeness
- Use of purposeful gestures: Chop, Comparison and Sweep
- Tonality: PDP (Pop, Drop and POP) and other nuances of verbal & nonverbal communication like eye contact
- Use of Storytelling and OREO (Opinion, Reason, Example, Opinion) technique
- Communicating by adapting to the listener, Use of assertive skills when required
Takeaways:
- Confidently communicate in diverse situations
- When communicating you are able to engage the listener at individual and team level with a result-oriented mindset
- You listen with empathy and non-judgmental attitude and then respond
- You make conscious use of techniques like purposeful gestures, OREO technique to facilitate impactful communication
- You tailor your message in written and oral communication
Speaker Profile
Dr. Lata Shetty is the founder of Mainstream HRD Training Centre. She has conducted more than 70,000 batches in more than 150 companies and organizations with 25 years of experience. Her qualification is B.Sc., M.S.W, and Ph D from Tata Institute of Social Science, Certified NLP Practitioner. Dr. Lata Shetty is a Resource person at the Bombay Chamber of Commerce and Industry since the last 20 years. She is a regular faculty at several training centers of financial institutions like SPBT and BSE. She was a Columnist in Lok Satta – Lok mudra on HRD topics for 2 years; a Faculty at Orchid a Finishing School; faculty at Tata Institute of Social Science, visiting faculty at Somaiya Institute of Management. Worked as Head of Welfare Department in Godrej & Boyce for 4 years.
Training Style and Employee Level covered:
She has worked with immense success because of her Innovative, Energetic, Engaging style of training. Dr. Shetty has covered all levels of employees ranging from senior managers, middle management, Professionals like Chartered Accountants (ICAI in Bandra Kurla Complex, Mumbai), Medical Doctors in Corporate hospitals and such others.
