Any organisation or a project involves the local community and society in the operations, there arises the imperative to understand the social impact. In the recent decade, there is an increasing interest in measuring outcomes of CSR and Sustainability projects/programs, organisation policies , business operations and processes.
- CSR and Sustainability professionals face a compelling demand to consistently assess, enhance, and articulate the impact of their programs. Beyond capturing outputs, there is a necessity to adopt a stakeholder or beneficiary perspective. This entails delving into how the program is perceived by those it directly affects, considering both tangible and intangible costs and outcomes.
- Investors, ranging from corporate foundations to non-governmental organizations, seek valuable insights to fine- tune their strategic investment decisions. Identifying major success stories in value creation becomes pivotal. The exploration of why some endeavours succeed while others do not becomes essential for stakeholders seeking to maximize impact.
- Governments and institutions, recognizing their imperative role, need to communicate the social impact of policies, funded programs, and activities. Transparent and comprehensive reporting on the outcomes of these initiatives becomes imperative, aiding in informed decision-making and fostering public trust.