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Generative Artificial Intelligence (GenAI) is transforming how organizations design, manage, and optimize operations and supply chains. From demand forecasting and inventory planning to supplier collaboration and logistics optimization, GenAI tools enable faster decision-making, improved efficiency, and greater resilience in complex systems.
This course introduces learners to the fundamentals of Generative AI and its practical applications in operations and supply chain management. Participants will explore how AI models generate insights, automate workflows, and support strategic decisions across procurement, production, warehousing, and distribution. Emphasis is placed on real-world use cases, ethical considerations, and responsible adoption of AI technologies.
By the end of the course, learners will understand how Generative AI can enhance operational performance, reduce costs, improve service levels, and support sustainable supply chain practices. The course combines conceptual understanding with examples, preparing participants to critically evaluate and apply GenAI tools in modern operational environments.
DAY – 1
Module 1: Introduction to Generative AI in Supply Chain & Operations
- · Understanding Generative AI & Its Role in Operations
- · AI-Driven Decision-Making for Supply Chain Optimization
- · Key AI Tools & Technologies in Supply Chain
Module 2: AI-Powered Demand Forecasting & Inventory Management
- · AI for Predicting Market Trends & Demand Patterns
- · Optimizing Inventory Levels with AI
- · Reducing Wastage & Stockouts Using AI Insights
Module 3: AI in Procurement & Supplier Management
- · AI for Vendor Selection & Supplier Risk Assessment
- · AI-Powered Contract Analysis & Cost Optimization
- · Automating Procurement Processes with AI
Module 4: AI in Logistics & Transportation Management
- · AI-Powered Route Optimization & Real-Time Tracking
- · AI for Fleet & Warehouse Management
- · Reducing Supply Chain Delays Using AI Insights
DAY – 2
Module 5: AI in Production & Quality Control
- · AI-Driven Smart Manufacturing & Process Automation
- · AI for Quality Control & Defect Detection
- · Predictive Maintenance Using AI
Module 6: AI for Risk Management & Supply Chain Resilience
- · AI in Identifying & Managing Supply Chain Risks
- · AI for Fraud Detection & Compliance in Operations
- · AI-Powered Crisis Management & Disruption Planning
Module 7: AI in Customer-Centric Supply Chain
- · AI for Personalized Order Fulfilment & Delivery
- · AI-Driven Customer Service in Supply Chain Operations
- · AI in Returns & Reverse Logistics Optimization
Module 8: Ethical AI & Future Trends in Operations & Supply Chain
- · Ethical Considerations & AI Bias in Operations
- · AI & Human Collaboration for Supply Chain Success
- · Case Studies of AI in Supply Chain Transformation
Trainer Profile: Ujjwal Basu – Business Strategic Specialist
23+ years of learning in Commercial negotiations, Procurement, Vendor Management, Supply Chain, Production Planning, Logistics, Purchasing, Warehousing, Sales and after sales. Domestic and Global, Lead – Asia Pacific team, exposure to Middle east, EU and US. Worked in varied Industries – Automobile, Media, ITES, Chemicals, Logistics, FMCG and Other Manufacturing. Worked in various Green and Brown field projects. Currently working as Business Consultant with Multiple organizations.
A highly impactful Strategic specialist, with diversified experience in Integrated Supply Chain Management and International Business acumen with various Industry knowledge viz. Automobile, Media, ITES, Chemicals, Green Mobility, Supply Chain and Other Manufacturing organizations having over two decades of experience in the field of Sourcing Management, Logistics, Value Chain, Inventory Management, Plant Operations, Production Planning, Brand, Customer Relationship Management and handling multiple green field projects. Experience of handling Domestic, Asia Pacific, Middle East and US territories. Worked in top Indian and Global brands like ABP Pvt Ltd, General Motors India, Tata Motors, Avaya India, Johnson Matthey India, Fogla Corp. Contributed in business strategy formulation and achieving volumetric business growth, business process reengineering and change management, supplier consolidation and cost optimization.
