Cash is King – Preventing & Reducing Overdue Outstandings

INTRODUCTION

Selling on credit has its advantages. It generates a larger volume of business and widens your market. In fact, selling on credit often makes or “breaks” a sale. Yet you can’t afford to be lax on credit control as many companies are saddled with debts that are increasingly doubtful of recovery.This workshop has been designed to assist the business improve their liquidity through systematic credit management – which will produce not only better cash flow and lower interest costs, but also enhanced customer relations and fewer bad debts.

CONTENT

• Facing the Emerging New Challenges; Genesis of the Collection Problem; Principles of Receivables Management; Defining & Using your Credit Policy.
• Analyzing Credit Worthiness of Buyers; Why, When & How to draw the Line; Collection Problems, Stalls & Excuses; Handling Sticky Payment Problems.
• Sharing of Experiences/Success Stories; How to Ask for Money without Feeling Guilty; Art of Persuading/Influencing Clients to Pay; Communication & Follow-up Techniques.
• Collection Strategies, Tactics & Procedures; Legal Approach/Conditions for Getting Paid; Using MIS for Effective Receivables Control; Course Summary & Learning into Action.

OBJECTIVES

• To spot payment delaying tactics and review collection techniques that work.
• To strike a balance between efficient Credit Control and happy paying customers and achieve the Sales & Profit objectives by managing cash flow & reducing Outstandings.

WHO SHOULD ATTEND

Sales Executives and Managers, Finance & Credit Control Managers, Operations & Sales Support Executives who serve organisations and institutions with their products and services.

SPEAKER PROFILE

Mr. Vincent D’Silva, Principal Consultant, Silva Management Services
Mr. Vincent has over 25 years of work and consulting experience in reputed organizations in the areas of Strategic Planning, Marketing & Manufacturing.His courses on Sales & Service Excellence, Leadership Development & Communication Effectiveness have been conducted in India, the Middle East & South-East Asia.He is an Engineer from VJTI, an MBA from the S. P. Jain Institute of Management, and has been a faculty at several renowned business schools and corporates in India.

Contact Details :

Ms. Shruti Rathod
Email : shruti.rathod@bombaychamber.com
Tel : 61200268