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With DR@BC, Bombay Chamber reinforces its role as a neutral partner in business conflict resolution

Mumbai: The Bombay Chamber of Commerce & Industry, India’s oldest operating chamber of commerce, has launched a dedicated website for its alternative dispute resolution services – Dispute Resolution @ Bombay Chamber (DR@BC) – a milestone that reinforces the Chamber’s role in shaping India’s evolving dispute resolution landscape.

As India’s economy continues to expand, the rise in complex business transactions demands mechanisms that are swift, confidential, and commercially sound. Traditional litigation – often burdened with delays and backlogs – has highlighted the need for robust alternatives that uphold the integrity of commercial relationships while delivering timely outcomes.

DR@BC addresses this need head-on, providing an institutional platform for Mediation, Arbitration, Conciliation, and Neutral Evaluation. The newly launched website enhances access to these services – enabling corporates, small and medium enterprises (SMEs), professionals, and other stakeholders to understand procedures, initiate matters, and browse profiles of DR@BC’s distinguished panel of arbitrators and mediators.

In alignment with contemporary business expectations, DR@BC offers flexible formats for resolving disputes. Depending on preference and context, parties can opt for online hearings via secure virtual platforms, in-person proceedings at DR@BC’s Mumbai facility, or hybrid models – ensuring convenience without compromising on procedural integrity.

The centre is equipped with a dedicated meeting / conference room for arbitration and mediation discussions, and infrastructure designed for confidentiality and efficiency. A team of trained support professionals ensures seamless coordination for both physical and digital sessions.

Commenting on the alternative dispute resolution services offerings, Sandeep Khosla, Director General, Bombay Chamber of Commerce & Industry, said, “With the DR@BC website, we reaffirm our commitment to empowering India’s business community with dispute resolution avenues that are timely, confidential, and globally aligned. As commerce becomes more dynamic, the ability to resolve conflicts efficiently is vital to economic resilience and stakeholder trust.”

The initiative reflects the Chamber’s broader mission to enhance India’s business climate by easing judicial burdens and promoting collaborative, commercially viable solutions. For more information or to submit a query, please visit the Dispute Resolution @ Bombay Chamber (DR@BC) page at https://adr.bombaychamber.com.