Webinar On Building Accountability and Ownership

Overview:

Business Agility requires deep ownership and accountability so individuals close to the work and customers drive timely decision making and adaptations.
Ownership & Accountability means individuals and teams taking accountability for the quality and success of both the output and outcomes of their work. Both of these are important, as ownership doesn’t mean perfection. It means knowing why you are doing the work (the outcome) and making sure that what you produce (the output) is fit-for-purpose. Ownership is the state of mind where you feel fully in charge and do not give any excuses (or blame anyone else) for what needs to be done. It also means understanding, learning, and challenging rather than mindlessly following instructions.

Objective – By the end of this module, participants will be able to:

Switch from effort oriented to result oriented mind-set.

• Know what results are important, focusing resources to achieve them.
• Create and monitor effective action plans, including feedback and reward systems.

Fundamentals of result orientation

• Working hard versus working smart
• Understanding yourself & mastering self-image
• The Pygmalion effect

Self-motivation is an attitude

• Why are some people more motivated than others?
• Different people; Different strokes

What is initiative?

• Recognizing where initiative is required
• Being proactive
• Empower your coworkers to take decisions – Skill/Will model
• Rewards and recognition

Ownership and accountability

• Understanding the concept of circle of concern and circle of influence
• Personal locus of control
• What do you hold responsible for happenings around you?
• Importance of internal locus of control
• Take risks and assume responsibility

Pursuing & promoting high standards

• Willingness to learn and feedback
• Demonstrate curiosity
• Knowledge sharing & networking
• Consider all perspectives
• Enhance individual creativity
• Build resilience for success

The Methodology:

Besides using the experiential model of delivery, our facilitators would use, where required, the following tools and techniques to ensure maximum retention and application:
Written Exercises, Games and activities, Role plays and skits, Group discussion, Case Studies, Theories and self-assessing instruments where needed.

Speaker

Swagata is an organisational development professional with 20 years of work experience dedicated to creating an organised work environment by acting as an organisational liaison and advisor to the leadership team for shaping and coordinating organisation’s efforts to develop into a more diverse, relevant and agile organisation. Her role, also, entails a strong capacity for understanding and navigating complex systems and identifying linkages, gaps and opportunities within them and facilitating change. She has worked and managed cross geographic teams across functions. She believes in bringing people together to drive sustainable change and create value for the business. Till date she has trained clients from India, Switzerland, Turkey, UAE, Singapore, Japan, Korea, Philippines, US, UK and Australia. She has designed and conducted OD interventions, coached and trained professionals across hierarchies form 100+ fortune 500 companies and MNC’s and 100+ health care organisations and hospitals globally.

Contact Details :

Ms. Chetna Surti
Email : chetna.surti@bombaychamber.com