Webinar – HR as Problem Solver

Overview:

Almost every job demands problem-solving skills from employees. However, some jobs, like those in human resources, center almost entirely on the given professional’s problem-solving abilities. Professionals involved in such jobs welcome the opportunity to be sought after solutions experts. The management of any company, big or small, depends on the human resources department and expects HR professionals to blast through any administrative roadblock they may hit. Most of the smarter HR professionals come up with overnight solutions to such bottlenecks only through some out-of-the-box thinking. The HR professionals chart their routes out of such problems through creative solutions, which they then apply with studious care to achieve their goals.

Course Objective:

This program will help participants to:
· Learn to analyze problems and issues, create innovate solutions, and then decide which solution is the most effective and suitable
· Develop your skills to solve problems
· Concentrate on the target problem – Make sure they are spending time on the right problem  before starting effort
· Come up with a range of solutions

Methodology:

Discussions, Activities, Toolkit, Videos, Interactive Sessions, Presentations, Simulation Exercises.

Course Outline:

Understanding a Problem

Defining “The Problem”

Are all “problems” really a “problem”?

Is the problem a cause or symptom?

Blockbusting Problems

Common problems that HR faces

o    Managing employee engagement

o    Fostering a culture of continuous learning

o    Handling anxieties in uncertain times

o    Recruiting and retaining talent

Generating creative solutions

Brainstorming

Mind Mapping

SCAMPER

6 Thinking Hats.

Applying appropriate solutions for HR problems

Contact Details :

Chetna Surti
Email : chetna.surti@bombaychamber.com
Tel : + 91 22 4910 0228
(M) 98926 86418