September 12, 2022
Top sales people have certain qualities which differentiate them from an average one. Building and strengthening relationships with customers makes a difference. Loyal customers are more critical than ever to sales. Through such customers’ recommendations and references great sales become possible. They generate repeat sales. The purpose of the salesperson today is to build the business and to influence customer loyalty. Increase in sales happens with vibrant customer relationships, coming up with win- win situations, and providing value adds whenever possible.
Super star sales person is able to control the sales process for he avoids common mistakes eg. Quoting price before building value of service, avoids rambling, asks enough questions early in the process, leaves aside his prejudices. Thorough knowledge and skill of emphasizing all the unique advantages of this entertainment service that sets it apart from others.
The most important step in the sales process is also one of the most neglected that is the close; ideally, you should attempt to close every sale. Conversions or closing of sales happen because of the intangible factors like passion which is different from enthusiasm, persevering and creative follow up, focus and a mind set of approaching the seventh customer after earlier 6 persons have said “No” with the same enthusiasm; for sales is a mental game. Ability to gauge customer needs, his capacity to see the value of our service, belief in self, confidence and such others also play a role.
How to lead and motivate your team to increase sales can be a game changer! Though the Sales Manager has been promoted because of his impressive sales numbers now he has to transfer these skills to his junior colleagues and consistently support and coach his team members and make them super star sales person.
Along with selling skills the ability to negotiate skillfully is of immense value, for this helps to close the sale and to walk away with a ‘win win’ mindset.
Participants will commit what they will implement and do differently to ensure effective sales
Lively interactive style, Discussions, Case Study, Role play, PowerPoint will be used
Dr. Lata Shetty Director, Mainstream Training Centre
Dr. Shetty, is the Director, Mainstream Training Centre, which offers Soft Skills Training Programs in a variety of settings. Qualifications: B.Sc., M.S.W., Ph.D., a gold medalist
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|Non-Members||Rs. 5,000 + 18% GST|
|Bank Details for NEFT|
|Bank Name||State Bank of India|
|Branch Address||Mumbai Main Branch|
Cheque /Demand Draft should be drawn in favor of “BOMBAY CHAMBER OF COMMERCE AND INDUSTRY”
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Event Fees Type - Paid Event
Event or Seminar - workshop