Advanced Professional Course on Writing Effective Business Emails

It has always been said that, “We only have one chance to make a first impression.” In today’s business world, that first impression is often in the form of an email.

Bombay Chamber brings to you the Advanced course on Effective Email Writing Skills.

Email can be a useful communication tool, but not everyone uses it well. Writing good business emails is no longer a “nice to have” skill—it’s something that you absolutely need if you want to be as effective as possible in your professional life.

Most of us in the business world use emails as the main, and in some cases, the only means of written communication.

Writing effective emails is a skill, and it’s one you can learn. You’ll need to practice too, but you’ve got a quarter of your working life to spend doing that. So why not spend some time getting to grips with the theory?

Topics covered:

1. Introduction to Writing Effective Email
2. Basic course on Effective Email writing
3. Collecting thoughts through 5 Ws’
4. Organizing structure of email with the Inverting Pyramid
5. Converting complex language in to ‘Simple’ one and Negative to Positive
6. Tonality in writing and 7 types of tones
7. Strategies, Formula / Proforma of emails in various situations as below.

• Write the Perfect Out-of-Office (OOO) Auto Reply
• Reply to enquiry emails
• Sales Proposal email
• Saying “No” to an unachievable project deadline
• Address counterpart / subordinate about errors in their report
• Giving feedback on email using FEED model
• Sample of few situational emails of day to day professional life as follows:
• How to congratulate someone
• How to welcome a new employee
• Condolence Mail on Death in Family (of a Senior / Colleague / Subordinate / Client)
• Write an Apology
• Format For Resignation Email

Who Should Attend?

The Email Writing skills training course is designed for everyone who writes emails as part of their working day.

What you’ll learn?

Advanced level of drafting professional emails

Requirements

Learners are expected to have a good command over basic English grammar

About the Trainer:

Ms.Shastry is known for her training passion and humorous bones in her circle. A post graduate in English she started off in Education, trained internationally, toyed with content development, and worked as an Academic Head for Stanford English Academy on Pan India International Students Skill Development. She carries almost two decades work experience including international training.

Contact Details :

Ms. Saakshi Kamble, saakshi.k@bombaychamber.com

T: +022-61200227

Ms. Minal Khadilkar, minal.khadilkar@bombaychamber.com

T: 022-61200237