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Advanced International Trade Operations, Compliance & Digital Strategy is a comprehensive program designed to equip professionals with the knowledge and practical skills required to navigate today’s dynamic global trade environment. The course provides an in-depth understanding of international trade operations, regulatory compliance, customs procedures, export-import documentation, and risk management, while also exploring the impact of digital transformation on global commerce. Participants will gain insights into leveraging emerging technologies, data-driven strategies, and digital tools to enhance operational efficiency, ensure compliance with international standards, and build resilient, competitive trade practices in an increasingly interconnected world.
Contents:
Day 1: Strategic Operations, Customs Compliance & Export Finance
Focus: Navigating cross-border operational bottlenecks, customs risks, and structuring trade finance.
Session 1: Strategic Trade Operations & Supply Chain Resilience (90 Mins)
Topic Summary: A high-level view of how global geopolitical shifts and trade corridor re-alignments impact shipping costs, transit times, and supply chain continuity for Indian exporters.
- Evaluating geopolitical risks, trade corridor shifts, and regional economic partnerships.
- Optimizing ocean & air freight logistics: Carrier selection, container load management (FCL vs. LCL), and demurrage/detention cost management.
- Strategic deployment of Incoterms® 2020 to control freight liabilities and risk
Case Study Discussion (30 Mins):
Case Focus: Navigating Maritime Bottlenecks & Freight Volatility.
Scenario: Analysing a Mumbai-based engineering exporter facing sudden freight rate spikes and port congestion on European routes. Exclusives on how shifting from CIF to FOB terms and utilizing alternative transshipment hubs prevented severe margin erosion.
Session 2: Advanced Customs Clearance, Compliance & Export Incentives (90 Mins)
Topic Summary: Deep dive into Indian Customs operational procedures, avoiding port holds, and maximizing government incentive schemes without triggering post-clearance audit liabilities.
- Customs Valuation Rules, HS Code classification disputes, and ICEGATE digital integration.
- Leveraging Foreign Trade Policy schemes: Advance Authorization, EPCG, and RoDTEP (Remission of Duties and Taxes on Exported Products) updates.
- Standard Operating Procedures for handling customs audits, duty drawbacks, and Authorized Economic Operator (AEO) certification benefits.
Case Study Discussion (30 Mins):
Case Focus: Misclassification & Customs Penalties Prevention.
Scenario: French Customs holds consignment of Shilajit Honey Sticks, exported from India, citing Animal Origins of Honey and lack of EIA, India Model Honey Veterinary
Certificate. EIA refuses to issue the Model Honey Vet certificate due to the composite nature of the material.
Session 3: Export-Import Finance, LCs & Risk Mitigation (90 Mins)
Topic Summary: Structuring working capital, protecting margins against currency swings, and securing international receivables against buyer default.
- Mastering Letters of Credit (LCs): Deconstructing UCP 600 rules, identifying discrepancy traps, and handling non-compliant documents.
- Structuring Pre-shipment (PCFC) and Post-shipment credit facility for optimal liquidity.
- Mitigating commercial & political risk using ECGC policies and currency hedging strategies (forwards/options).
Case Study Discussion (30 Mins):
Case Focus: Managing Payment Default & LC Discrepancy Disputes.
Scenario: An export transaction involving a buyer in the Middle East who refused payment citing document discrepancies under an LC. Examination of how strict adherence to ISBP (International Standard Banking Practice) rules enabled the exporter to enforce payment through the issuing bank.
Day 2: International Marketing, AI Integration & Cross-Border Negotiations
Focus: Finding global buyers, automating documentation using technology, and closing cross-cultural deals.
Session 4: Data-Driven Global Market Identification & Buyer Verification (90 Mins)
Topic Summary: Moving beyond traditional trade fairs by using digital trade intelligence tools to discover demand, analyze competitors, and verify buyer authenticity.
- Using global trade databases (ITC Trademap, UN Comtrade) and customs data tools to pinpoint high-growth markets.
- Digital buyer identification: B2B trade platforms, direct outreach strategies, and LinkedIn for international B2B sales.
- Performing background checks and credit risk assessments on foreign buyers before signing sales contracts.
Case Study Discussion (30 Mins):
Case Focus: Expanding into Latin America via Digital Market Intelligence.
Scenario: How a mid-sized Indian auto-component supplier used trade data analytics to identify untapped demand in Mexico, verified local distributor reliability without visiting, and secured a long-term supply agreement.
Session 5: AI & Digital Automation in Trade Operations (90 Mins)
Topic Summary: Practical, non-technical methods to deploy AI tools and automations to cut export documentation time, automate lead follow-ups, and build resilient workflows.
- Leveraging generative AI for cross-border market research, buyer communications, and multilingual email sequences.
- Automating export documentation processes (Proforma Invoices, Packing Lists, Certificates of Origin) using no-code workflow tools.
- AI-powered supply chain visibility: Tracking shipments, predicting delays, and managing vendor communications automatically.
Case Study Discussion (30 Mins):
Case Focus: Reducing Operational Overhead through No-Code & AI Automations.
Scenario: A textile merchant exporter that reduced document processing turnaround time from 3 days to 30 minutes by implementing a simple, automated document pipeline, eliminating human errors in shipping instructions.
Session 6: Cross-Cultural Negotiations, Contracts & Dispute Resolution (90 Mins)
Topic Summary: Mastering negotiation dynamics across key global regions, drafting airtight international sales contracts, and managing cross-border commercial disputes.
- Navigating cultural negotiation nuances: Comparing Asian, Western, and Middle Eastern business styles.
- Essential clauses in international sales contracts: Force Majeure, Governing Law, Jurisdiction, and Dispute Resolution.
- Managing international commercial arbitration and settlement procedures.
Case Study Discussion (30 Mins):
Case Focus: Contractual Breach & Cross-Border Dispute Resolution.
Scenario: A contract dispute between an Indian seller and a Southeast Asian buyer regarding product specifications and delayed delivery. Analysis of how a well-structured
Force Majeure and arbitration clause prevented costly litigation and resulted in a successful out-of-court settlement.
Speaker Profile: Dr. Vijesh Jain, Founder/Director, Ebizee Consulting and Training, Bangalore, is an international trade strategist, educator, and author dedicated to helping learners master the practical world of export–import operations, documentation, compliance, and global market strategy. With 37+ years of combined industry, academic, consulting, and research experience, he brings real- world clarity to one of the world’s most complex business domains.
He holds a B.E. from BITS Pilani, an M.I.B. from IIFT New Delhi, a Ph.D. in International Business, and is a Certified Global Business Professional (CGBP) from NASBITE, USA. Over the years, he has taught, trained, and mentored thousands of professionals across more than 200+ countries.
His mission is to help learners build confidence and succeed in today’s fast-evolving international business environment.
