Session on Business Writing Skills for Influence and Impact

Perspective

The quality and clarity of your writing plays a major role in the impact of your emails, letters and reports. People now have less time and inclination to read intricate correspondence. Hence, you need to get your ideas across in an effective manner that saves time for both you and your reader. This workshop will sharpen up your communication giving you the confidence to write lucid, crisp and persuasive documents, within the framework of your own personal style. The workshop will help your work in written English to be: Correct, Clear, Courteous, Concise and Conversational.

Content

• 5C’sof Effective Written Communication; Writing Persuasively, Concisely and Clearly; Planning & Organizing your Ideas Effectively; Deciding the Layout & Structure of your Document.
• Guidelines for Everyday Business Communication; Selecting the Proper Words and Tone in Communication; Avoiding Common Grammatical and Syntax Errors.
• Matching your Writing Style to the Occasion; Preparing Visit Reports & Minutes of Meetings; Responding to Customer Complaints; Interdepartmental Communication – Some Do’s & Don’ts.
• Professional Image Tips while Writing Emails; Mastering Email Conventions & Etiquette; Editing & Structuring your  Messages for Impact; Course Summary and Learning into Action.

Who Should Attend ?

Junior and Middle-level Executives and Managers from all departments – particularly from Sales, Finance, HRD and Marketing. Executive Assistants will also benefit from the workshop

Methodology

Presentation, discussion, and interactive exercises that include work-related writing assignments, error analysis and writing critiques.

SPEAKER PROFILE

Mr. Vincent D’Silva, Principal Consultant, Silva Management Services

Vincent has over 25 years of work and consulting experience in reputed organizations in the areas of Strategic Planning, Marketing & Manufacturing. His courses on Communication Effectiveness, Sales & Service Excellence and Leadership Development have been conducted in India, the Middle East & South-East Asia.He is an Engineer from VJTI, an MBA from the S. P. Jain Institute of Management, and has been a faculty at several renowned business schools and corporates in India.

Contact Details :

Ms. Shruti Rathod
Email : shruti.rathod@bombaychamber.com
Tel : 61200268