Module 1: Advanced ChatGPT Fundamentals
- Understanding advanced ChatGPT capabilities and limitations
- Exploring models, features, and available tools
- Effective interaction and context management
Module 2: Advanced Prompt Engineering
- Designing precise, structured prompts
- Role-based prompting and contextual instructions
- Multi-step reasoning, examples, and iterative refinement
- Creating reusable prompt templates
Module 3: Content Creation and Business Communication
- Drafting professional emails, proposals, and reports
- Preparing presentations, summaries, and meeting minutes
- Marketing content, social media posts, and business plans
- Editing, proofreading, and adapting tone for different audiences
Module 4: Research, Analysis and Problem-Solving
- Using ChatGPT for research and information synthesis
- Generating ideas and evaluating alternatives
- Summarising lengthy documents
- Fact-checking AI outputs and identifying potential errors
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Module 5: Data Analysis and Visualisation
- Analysing Excel and CSV files using supported tools
- Interpreting tables, trends, and business metrics
- Creating charts, summaries, and data-driven insights
- Supporting evidence-based decision-making
Module 6: Productivity and Workflow Optimisation
- Streamlining repetitive writing and administrative tasks
- Developing standard operating procedures and templates
- Using ChatGPT for planning, scheduling, and task management
- Exploring AI-assisted workflows and automation opportunities
Module 7: Business Applications and Customisation
- Applying ChatGPT to marketing, HR, sales, and customer service
- Developing specialised assistants using available customisation features
- Creating role-specific AI workflows
- Exploring business use cases and implementation strategies
Module 8: Responsible AI and Capstone Project
- Data privacy, security, bias, and ethical AI use
- Recognising hallucinations and verifying outputs
- Hands-on business problem-solving exercise
- Developing a practical ChatGPT implementation plan
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