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Indian Customs 2.0 represents a transformational shift in India’s customs administration, driven by digitalization, faceless assessment, risk-based controls, and global best practices. Aligned with the Government of India’s vision of “Ease of Doing Business” and “Trust-Based Compliance”, Customs 2.0 focuses on faster clearances, transparency, and technology-enabled trade facilitation.
This 2-day course provides participants with a practical and conceptual understanding of the Customs 2.0 framework, its legal backing, new processes, digital platforms, and compliance expectations. The program blends policy insights with operational perspectives to help stakeholders adapt effectively.
Course Objectives
By the end of the course, participants will:
- Understand the philosophy and structure of Indian Customs 2.0
- Gain clarity on new digital and faceless customs processes
- Learn compliance expectations and risk management approaches
- Understand the impact on importers, exporters, and intermediaries
- Be equipped to handle customs procedures efficiently under the new regime
Course Contents
Day 1: Foundations & Policy Framework
Module 1: Overview of Indian Customs
- Role of Customs in international trade
- Customs Act, 1962 – brief refresher
- Key stakeholders in customs ecosystem
Module 2: Evolution to Customs 2.0
- From traditional customs to digital customs
- Objectives and guiding principles of Customs 2.0
- International benchmarks (WCO, WTO TFA alignment)
Module 3: Legal & Policy Framework
- Key CBIC circulars and notifications
- Legal backing for faceless assessment
- Changes in roles of Customs formations
Module 4: Technology & Digital Platforms
- ICEGATE ecosystem
- SWIFT & Single Window Interface
- RMS (Risk Management System) – concept and functioning
Day 2: Operations, Compliance & Practical Impact
Module 5: Faceless Assessment & Port Reforms
- Faceless Assessment Groups (FAGs)
- Turant Customs & Turant Suvidha Kendras
- Port-specific vs. centralized functions
Module 6: Risk-Based Clearance & Post-Clearance Audit
- Risk management under Customs 2.0
- Reduced intervention and targeted checks
- Post Clearance Audit (PCA) framework
Module 7: Trade Facilitation Measures
- AEO Program – benefits and eligibility
- Paperless and contactless clearance
- Time Release Studies and performance metrics
Module 8: Compliance, Challenges & Best Practices
- Compliance expectations from trade
- Common issues and transition challenges
- Best practices for importers/exporters
- Case studies and practical examples
Wrap-up & Interactive Q&A
- Key takeaways
- Participant queries and discussions
Who Should Enrol: Importers & Exporters, Customs Brokers / CHA, Logistics & Supply Chain Managers, Trade Compliance & Legal Professionals, Export–Import Managers, Consultants in Indirect Tax & Trade, Finance & Commercial Teams handling cross-border trade, Start-ups and MSMEs entering international trade
Trainer Profile: Ujjwal Basu – Business Strategic Specialist
23+ years of learning in Commercial negotiations, Procurement, Vendor Management, Supply Chain, Production Planning, Logistics, Purchasing, Warehousing, Sales and after sales. Domestic and Global, Lead – Asia Pacific team, exposure to Middle east, EU and US. Worked in varied Industries – Automobile, Media, ITES, Chemicals, Logistics, FMCG and Other Manufacturing. Worked in various Green and Brown field projects. Currently working as Business Consultant with Multiple organizations.
A highly impactful Strategic specialist, with diversified experience in Integrated Supply Chain Management and International Business acumen with various Industry knowledge viz. Automobile, Media, ITES, Chemicals, Green Mobility, Supply Chain and Other Manufacturing organizations having over two decades of experience in the field of Sourcing Management, Logistics, Value Chain, Inventory Management, Plant Operations, Production Planning, Brand, Customer Relationship Management and handling multiple green field projects. Experience of handling Domestic, Asia Pacific, Middle East and US territories. Worked in top Indian and Global brands like ABP Pvt Ltd, General Motors India, Tata Motors, Avaya India, Johnson Matthey India, Fogla Corp. Contributed in business strategy formulation and achieving volumetric business growth, business process reengineering and change management, supplier consolidation and cost optimization.
