Webinar on The Manager’s Toolkit

Objective :

This program seeks to equip managers with skills, insights and frameworks for managing a remote team and balancing task completion with building a motivated team.

Broad Goal :

To develop awareness & skills for Conflict Resolution and Negotiation skills

The Role of a Manager

• Balancing the task and relationship
• Empowering and developing people
• Setting people up for success
• Skill development
• Delegation – a win-win!
  ◦ Process of delegation
  ◦ Pitfalls of delegation
• Managing performance and delivering feedback
• The performance pipeline
• Framework for giving constructive feedback
• The AID model
  ◦ Action – describe the behavior
  ◦ Impact – state the impact
  ◦ Decision – Arrive at an action plan
• Appreciation and positive feedback

Leadership Styles :

• Situational Leadership
• Adapt your leadership style based on the situation and maturity of the individual

Managing Remotely :

• Best practices for managing a team remotely
  • Communicating regularly
  • Building trust
  • Empathizing
  • Being organized
  • Being positive

Tools :

• Video
• Discussion
• Role Play
• Discussion

Speaker :

Ms. Charu Sabnavis, Director, Delta Learning
Charu embarked on an enriching and challenging journey in the field of people and organizational development after a successful corporate stint wherein she spearheaded Human Resources, Learning & Development and Operations at Morgan Stanley, Capgemini, Datamatics and NIIT. She started Delta Learning, an organizational development and training company, in 2012 and has trained and coached more than 8000 people in 50 organizations, across 6 industries in the areas of Leadership, Personal Effectiveness & Diversity. She has engaged with teams at PricewaterhouseCoopers, Bank of America, ANZ, BNP Paribas, HDFC Bank, IDBI Bank and many more. She has over 55 published articles on Leadership, Workplace effectiveness and Diversity in Mint, Financial Express, Business Standard & other publications.

Contact Details :

Ms. Shruti Rathod
Email : shruti.rathod@bombaychamber.com
Tel – 61200268