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Centre directs E-commerce food business operators to submit proposal on improving consumer grievance redressal mechanism within 15 days

June 13, 2022

E-commerce FBOs directed to transparently show the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc

E-commerce FBOs advised to allow consumers the choice to share their contact information with the restaurants, only if the consumers approve

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