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How will banks use AI to serve customers better while earning their trust? And what will it take to make an increasingly digital financial system more resilient?

Bombay Chamber of Commerce & Industry’s Banking Conclave 4.0 will bring together voices from banking, financial services and technology to examine these questions and the choices shaping the sector’s next decade.

The banking and financial services landscape continues to evolve as artificial intelligence, digital technologies and changing customer expectations introduce new opportunities and challenges. From enhancing customer experiences to strengthening financial infrastructure, these developments are opening up important conversations about the future of banking.

The Conclave will provide a platform for discussions on the opportunities, challenges and considerations surrounding the evolving banking ecosystem.

AI-Powered Banking: Transforming Customer Experience

AI is changing how financial institutions engage with customers and one another, personalise services, streamline operations and manage risk.

The panel discussion on AI-Powered Banking: Transforming Customer Experience will explore perspectives on how AI and digital innovation relate to the changing expectations of banking customers.

Building an AI-Powered Resilient Financial Ecosystem

As financial services become more connected, the strength of the wider ecosystem matters as much as the services offered by individual institutions. This discussion will explore the role of AI and digital infrastructure in building resilience, and the challenges that greater interconnection brings.

Why Attend Banking Conclave 4.0?

For professionals working across banking, financial services, financial technology and related sectors, the Conclave offers an opportunity to engage with discussions relevant to the industry’s evolving landscape.

The programme brings together perspectives from banking executives, policymakers and technology leaders, with conversations covering AI-powered customer experience, digital transformation and the development of a resilient financial ecosystem.

Whether your professional interests lie in banking strategy, digital innovation, financial infrastructure or the future of customer engagement, Banking Conclave 4.0 offers an opportunity to explore these subjects in a focused industry setting.

Join Us at Banking Conclave 4.0

Registrations open

Banking Conclave 4.0

The Next Decade of Banking: AI, Trust and Transformation

9 October 2026

9:30 AM – 1:30 PM

ITC Grand Central, Mumbai

With the Conclave approaching, now is the time to secure your participation. Join the conversations exploring the next decade of banking.