Interactive Session on Consumer Protection Act, 2019

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Event Details

Interactive Session on Consumer Protection Act, 2019 - Aug 05, 2020

The Consumer Protection Act,2019 came into force on 20th July 2020. All the provisions have been now notified. CPA 2019 is expected to be a Game Changer legislation. With the provisions relating to E-Commerce, Product Liabilities, Class Action, Unfair Contracts and Celebrity Endorsement introduced in the legislation for the first time in India, the CPA 2019 will force all types manufacturers, service providers, dealers, distributors, advertisers, celebrities who deal with Consumers to change the way they do business. With Class Action, Penalties for Misleading Advertisements, Penalties for Celebrity Endorsements and enhanced consequences for Unfair Trade Practice, Defective Products and Deficient Services, the CPA has probably tilted the legal balance in favour of the Consumer. Not only substantive and penal provisions have now undergone a change but the redressal mechanism has pivoted in favour of the Consumer and the CPA 2019 has created additional authority in Central Consumer Protection Authority, with its in-house machinery to investigate, to safeguard the rights of consumers from unfair trade practices or misleading advertisements. Much publicised E-Commerce Rules not only pave way for additional information about the country of origin but now lends legitimacy to E-Commerce Platforms who conducted business ethically and have been FDI compliant. The redressal provisions in the nature of convenient forum choice, electronic filing, ADR/ mediation choice at all levels, higher pecuniary jurisdiction, will not only reduce the pressure on Consumer District Forums but also pave way for expeditious settlement or adjudication of cases.


Mr. Suhas Tuljapurkar, Managing Partner, Legasis Partners and Founder Director of Legasis Services has consented to address our members on the key implications of the said Consumer Protection Act on the industry and trade, at this webinar organised by Bombay Chamber. 

3.50 p.m.
Registration & Logging in
4.00 p.m.
Welcome Address
Mr. Sandeep Khosla
Director General, Bombay Chamber
4.05 p.m.
Introductory Remarks
Mr. Bharat Vasani
Partner, Cyril Amarchand Mangaldas, and
Chairman, Legal Affairs & IPR Committee, Bombay Chamber
4.15 p.m.
Presentation on : Consumer Protection Act, 2019
Mr. Suhas Tuljapurkar
Managing Partner, Legasis Partners and
Founder Director, Legasis Services
5.30 p.m.
Q&A Session
5.45 p.m.
Vote of Thanks

Webinar details will be provided to the participants, after registration.


Mr. R. Ganesh / Ms. Winnie

Email :  

Mobile : 99870 42149

Participation Fee :   
Members  Rs. 500 + 18% GST  
Non-Members  Rs. 600 + 18% GST 

Bank Details for NEFT

Account No.




Bank Name

State Bank of India

Branch Address

Mumbai Main Branch

Cheque /Demand Draft should be drawn in favor of “BOMBAY CHAMBER OF COMMERCE AND INDUSTRY”.


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