Workshop on Performance Appraisal & Feedback

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Event Details

Workshop on Performance Appraisal & Feedback - Feb 22, 2019

Effective performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities. 

This one-day training will teach participants how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise. The course also provides tips and techniques for managing conflict in appraisals as well as showing participants how to write effective performance reviews quickly, easily and effectively. 

Business Impact :

This program aligns performance expectations with organisational objectives. Managers learn the skills & techniques of reviewing employee performance and providing them feedback. This program enhances skills of employees in harnessing the best performance, resulting in better performance, higher productivity and profitability.

Key Takeaways of the Program :

  Handle difficult conversations - Develop the right feedback mindset to tackle difficult feedback conversations 

  Adapt to different social styles - Understand different social styles and effective techniques to deal with them 

  Groom high-performing teams - Inspire others to deliver, collaborate, and win as a team 

Learning Outcomes :

  Appreciate the Performance Management Framework 

  Align corporate KPIs and communicate performance expectations 

  Provide constructive feedback, coaching and performance counselling 

  Engage, appraise & develop staff effectively 

Objectives :
This workshop will help participants to: 
  •  Understand the purpose of the appraisal process and their role and responsibilities as appraiser. 

  •  Plan, prepare and structure a review. 

  •  Learn how to listen and give clear and specific feedback. 

  •  Define areas for appraise development and set clear objectives. 

  •  Tackle performance problems and sensitive issues effectively. 

  •  Conduct appraisals in a confident and professional manner. 

Course Outline :

  The Importance of Performance Appraisal: 

  Your Responsibilities 

  The Performance Appraisal Interview 

  Managing the Performance 

  Setting SMART objectives 

  Giving Feedback 

Methodology Activities, Toolkit, Videos, Interactive Sessions, Presentations, Role plays

[Cancellation of registration is allowed only 2 days (48 hours) prior to the workshop. However, replacement of delegates is allowed.] 

Faculty: Smita Dinesh

With more than 17 years’ experience in team and resource management, Smita runs Able Ventures, a HR consultancy firm focused on trainings and assessments. She is passionate about providing solutions that improve performance at work. She has undertaken & completed several projects that have helped organizations influence employee behaviour in order to enhance performance. She is a competent trainer having impacted close to 14000 people through her trainings. She has trained people across levels. She has worked with companies like GE Money and Travelex India among others. She has performed several roles – P & L head for a region, sales, marketing, business development, customer service and operations thus having handled most of the functions within this sector. She has also worked in consulting and freelancing assignments with many organizations in assessing and building team capabilities across functions and businesses.


4th Floor NW, 29, Senapati Bapat Marg (Tulsi Pipe Road), 

Dadar (W), MUMBAI – 400028

Chetna Surti
Tel - 49100228, 98926 86418

Supriya Pandey
Tel - 61200250, 98202 02236
Participation Fee :   
Members  Rs. 4000 + 18% GST
Non-Members  Rs. 4500 + 18% GST

Bank Details for NEFT

Account No.




Bank Name

DCB Bank

Branch Address

Mahim (024), Mumbai

Cheque /Demand Draft should be drawn in favor of “BOMBAY CHAMBER OF COMMERCE AND INDUSTRY”.


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