2 Days Workshop on ISO-9001 Documentation

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Event Details

2 Days Workshop on ISO-9001 Documentation - Nov 01, 2018

Introduction :

ISO 9001 is the world’s most popular quality management standard. It’s an excellent framework to help manage your business effectively so that you can be operationally resilient, build long-term success, and ensure customer satisfaction.It’s suitable for businesses of all sizes – from manufacturing to service providers – and it’s designed to be really flexible so you can make it work for the needs of your business and continually improve.


Organizations of all types and sizes find that using ISO 9001 standard helps them to: 

  • Organize processes

  • Improve the efficiency of processes

  • Be more competitive

  • Continually improve. 

Topics Covered :
Day – 1
  •  Introduction

  •  Objectives of an organization

  •  Definition of Quality

  •  Concepts of Total Quality Management

  •  Customer Orientation

  •  Quality Management System (QMS)

  •  International Organization for Standardization

  •  What is ISO 9001?

  •  Why do you need ISO-9001?

  •  Overview of ISO:9001-2015 standard

1.  Approach and structure

2.  Definitions

  •  ISO 9001 – 2015 Requirements

    Scope

1.  Normative Reference

2.  Terms and Definitions

3.  General Requirements

4.  Documentation Requirements

5.  Management Responsibility

6.  Resource Management

7.  Product Realization

8.  Planning of Product Realization

9.  Customer Related Processes

10.  Design and Development

11.  Purchasing

12.  Production and Service Provision

13.  Control of Monitoring and Measuring Devices

14.  Measurement, Analysis and Improvement

15.  General

  •  Monitoring and Measurement

  •  Control of Nonconforming Product

  •  Analysis of Data

  •  Improvement

Day – 2

  •  ISO 9001:2015 Certification 

  •  What does “conformity to ISO 9001” mean? 

  •  Who is ISO 9001:2015 applicable to?

  •  Benefits of ISO 9001 quality management system? 

  •  What will ISO 9001 do for your employees? 

  •  How do you start to implement ISO 9001?

  •  ISO Audits 

1.  Audit process 

2.  Internal & External Audits 

3.  Preparing for audit 

4.  Expectations for an audit 

5.  Audit do’s and don’ts 

6.  Corrective and Preventive Actions (CAPA)

  •  Customers’ Requirements

  •  Problems faced by customers

  •  Open Forum, Questions & Answers 

 
Why To Attend ?
To learn about:
  •  Requirements for a quality management system, including documented information, planning and determining process interactions

  •  Responsibilities of management

  •  Management of resources, including human resources and an organization’s work environment  

  •  Product realization, including the steps from design to delivery

  •  Measurement, analysis, and improvement of the QMS through activities like internal audits and corrective and preventive action

 

Who should attend ?
  •  Quality Heads (those who want to Improve effectiveness as a internal Auditor)

  •  Representatives of small and medium sized companies

  •  Manager of a QMS (Quality management system)

  •  Internal auditor of a QMS (Quality management system)

"The Ruby”, 4th floor, 29, Senapati Bapat Marg, Dadar (W), Mumbai 400028

 

 

 

 

 

Ashwini Ghogare
Tel : 022 61200238

Minal Khadilkar
Tel : 022 61200237 
Participation Fee :   
Members  Rs. 7000 + 18% GST
Non-Members  Rs. 8000 + 18% GST
 

Bank Details for NEFT

Account No.

02422418061924

IFSC CODE

DCBL0000024

Bank Name

DCB Bank

Branch Address

Mahim (024), Mumbai

Cheque /Demand Draft should be drawn in favor of “BOMBAY CHAMBER OF COMMERCE AND INDUSTRY”.
 

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