Workshop on Balance Scorecard

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Event Details

Workshop on Balance Scorecard - Apr 18, 2018

Overview :

Balanced Scorecard is a management tool developed by Harvard University Professors, Robert Kaplan & David Norton, in 1992 as “a measure that drives performance”. Balanced Scorecard is organized around four distinct perspectives such as Customer, Finance, Internal & Innovation & Learning. It provides a realistic balance between short term & long term objectives and financial & non financial measures of performance. Since its evolution, Balanced Scorecard has become the most used Management Technique.

Course Objective :

The objective of the course is to provide participant

  • An insight into the concept of Balanced Scorecard

  • A framework to analyze organizational performance

  • An approach to build Balanced Scorecard

  • To help communicate, clarify & Manage Strategy

  • A tool to enhance company’s performance through aligned goals and focused strategy

Course Content :

This is a full day workshop where the participants are engaged in clarifying, Vision, Mission & Values, looking at the goal and going through the alignment process. Broadly the following topics are covered:

  •  Concept of Corporate Objective

  •  Standard Performance Measures adopted by corporate

  •  Evolution of Balanced Scorecard

  •  The Need for a Balanced Scorecard

  •  Perspectives of Balanced Scorecard

  •  Identifying Objectives & Goals

  •  Identifying Key initiatives for Achievement of Objectives & Goals

  •  Identifying Key Result Area

  •  Identifying Initiative Owners

  •  Discuss Broad level Implementation Steps

What are the benefits of attending the workshop ?

There so many benefits to attending this course and continuing to develop process improvement skills. Here are just a few benefits after implementing the action plan:

  •  Higher Productivity

  •  Focused team

  •  A Reputation for Reliability

  •  Improved Financial Results

  •  Motivated Workforce

Methodologies :

The course delivery will be interactive in nature. It will have a blend of live Examples, Case studies, scenarios, Videos, surveys and Games to facilitate

  •  Experiential Learning

  •  Experience Sharing

  •  Insightful Sessions

Who should attend :

The course is aimed at the managers involved in planning and implementing departmental level strategy, taking up improvement initiatives and cascading the organizational goals down the line. Therefore, anyone having a team below him could be a potential participant.

Dr. Bishram has over 33 years of professional experience at various senior levels including SBU Head and CIO- in the Manufacturing industry in companies like Tata Steel, Ispat Industries, Datamatics, Tata Infotech / Tata Consultancy Services and Lionbridge Technologies. He has worked in verticals like Manufacturing, Retail, Transportation, Education, Publishing and Healthcare. He has transformed business with his consulting acumen. He completed his B. Tech. in Industrial Engineering with a Gold medal. He is also credited with three Gold medals during his PGDBM (XLRI) and secured rank at National level in CFA curriculum. His versatile educational background, analytical skills and wide experience make him unique for consulting and teaching work. He is passionate about improving organizational performance using various improvement tools and techniques.

The Ruby, Bombay Chamber, 4th floor, 29, Senapati Bapat Marg, Dadar (W), Mumbai 400028

Supriya Pandey
Tel: 61200250, 9820202236
Prashant Bais
Tel: 61200210, 9967705312
Participation Fee :   
Members  Rs. 5000 + 18% GST
Non-Members  Rs. 5500 + 18% GST
 3 participant 10% discount, 5 participants 15% discount


 Bank Details for NEFT

 Account No.




Bank Name

DCB Bank

Branch Address

Mahim (024), Mumbai

Cheque /Demand Draft should be drawn in favor of “BOMBAY CHAMBER OF COMMERCE AND INDUSTRY”.


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