Sales Planing - New Ways

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Event Details

Sales Planing - New Ways - May 23, 2018

Overview :

The needs of the customers are changing rapidly. Better products, best services @ affordable price and instant solutions are in their List. Most companies face several challenges in developing new customers and retaining their existing clientele.

What is needed is training to all concerned in order for them to be prepared to deal with these & other difficulties. Commitment & participation from the top management, executives from sales, marketing & customer service are absolutely essential. Change in mindset is the way forward!

Who should attend :

All hierarchies in sales and after sales.


The objectives :

To understand the technology & how it effects Sales ,Marketing & related professionals to enhance sales.

Course Contents :

  • Importance of Customers – Know your  customers

  • Customer delight

  • Manage Customers for life

  • Characteristics of service & gap analysis

  • Customer acquisition & retention

  • CRM as a strategic boost

  • Social Media & Customer growth


P. K. BalaKrishnan, Management Consultant & Business Coach is a motivational speaker & leadership mentor. He has rich & varied experience spanning over three decades with global companies in Management, Investment Banking, Consulting, IT and business strategy. In the last few years he has extensively worked on emerging business sectors with SME. P.K. currently, provides advisory & strategic consulting services to small & medium corporations on strategic initiatives – business & joint ventures. He provides cross border advisory services to overseas companies, besides entry strategy into global markets. He is an acknowledged leadership Development Trainer for several companies besides being a visiting     professor in Strategy & Innovation Management with reputed B Schools in India & USA.

Boardroom “The Ruby”, 4th floor, Senapati Bapat Marg, Dadar (W),  Mumbai – 400028

Supriya Pandey
Tel: 61200250, 9820202236

Chetna Surti
Tel: 4910 0228, 9892686418
Participation Fee :   
Members  Rs. 4000 + 18% GST
Non-Members  Rs. 4500 + 18% GST


Bank Details for NEFT

Account No.




Bank Name

DCB Bank

Branch Address

Mahim (024), Mumbai

Cheque /Demand Draft should be drawn in favor of “BOMBAY CHAMBER OF COMMERCE AND INDUSTRY”.


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