BFSI Conclave on Frictionless Service & Delightful Customer Experience in BFSI Sector

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Event Details

BFSI Conclave on Frictionless Service & Delightful Customer Experience in BFSI Sector - Aug 25, 2021

We are pleased to inform you that the much-awaited BFSI - Banking, Financial Services and Insurance - Conclave of Bombay Chamber of Commerce & Industry is round the corner.

Over the two half-days, the conclave will focus discussions on the impact of COVID-19 on the BFSI sector with respect to how to ensure frictionless service and delightful experience to the retail customers.

 

In Collaboration With :

Program Schedule :
Day 1: Tuesday, August 24, 2021 (Banking, Capital Markets & NBFC’s)
TIME
SESSION TOPIC
3:00 PM – 3:10 PM
Welcome Address
Anjali Bansal 
President, Bombay Chamber, Founder, Avaana Capital and Former Chairman Dena Bank
3:10 PM – 3:20 PM
Theme Setting
Nilesh Shah
Senior Vice President, Bombay Chamber & Managing Director, Kotak Mahindra Asset Management Company Limited
3:20 PM – 4:20 PM
Panel Discussion on:
Friction Less Service and Delightful Experience to Customer (BFSI)
Moderator: Anjali Bansal
President, Bombay Chamber, Founder, Avaana Capital and Former Chairman Dena Bank
Panel Members:
1.     Nilesh Shah - Senior Vice President, Bombay Chamber & Managing Director, Kotak Mahindra Asset Management Company Limited
2.     Rajiv Sabharwal Managing Director & CEO, Tata Capital
3.     Rajiv Anand - Member, Banking, Finance & Capital Markets Committee, Bombay Chamber and Executive Director, Axis Bank
4.     Vikram Khaitan - BofA Securities India
4:20 PM – 4:35 PM
Q&A Session
4:35 PM – 5:35 PM
Panel Discussion on:
Emerging Technology in Enabling Financial Services
Moderator: Hitesh Sachdev
Head- Start-up Engagement, Innovation & Investments, ICICI Bank
Panel Members:
1.     Mikhil Innani – Managing Director & Founder, Apollo Finvest
2.     Arpit Ratan – Co-founder, Signzy
3.     Ashwin Chawwla – Founder, Escrow Pay
4. Rajesh Wadhwa – Chief Business Officer, M2P Yap
5:35 PM – 5:50 PM
Q&A Session
5:50 PM – 6:00 PM
Vote of Thanks                   
Pinky MehtaChief Financial Officer, Birla Sun Life Insurance Co Ltd.
 
Day 2: Wednesday, August 25, 2021 (PE&VC, Insurance, Mutual Funds & Pensions and Fintech)
TIME
SESSION TOPIC
3:00 PM – 3:10 PM
Welcome Address
Anjali Bansal
President, Bombay Chamber, Founder, Avaana Capital and Former Chairman Dena Bank
3:10 PM – 3:20 PM
Theme Setting
Ashith Kampani
Chair, Private Equity & Venture Capital Committee, Bombay Chamber and Chairman of CosmicMandala15 Group
3:20 PM – 4:20 PM
Panel Discussion on: New Trends in Insurance (Regulation & Digitisation)
Moderator: Ashith Kampani 
Chair, Private Equity & Venture Capital Committee, Bombay Chamber and Chairman of CosmicMandala15 Group
Panel Members:
1.  Hitesh Veera – Joint President & Head Operations, Kotak Mahindra Life Insurance Company Limited
2.  Sanjib Jha   CEO, Coverfox
3.      Sourabh Chatterjee – President, Head - Technology, Digital Sales, Travel - Bajaj Allianz General Insurance Limited
4.       Nithin Johnson - Senior Vice President – Strategy, HDFC Life
5.       Sharat Dhall – Chief Operating Officer, Policybazaar
4:20 PM – 4:35 PM
Q&A Session
4:35 PM – 5:35 PM
Panel Discussion on: Role of Fintech / Neobanks in the Emerging Lending Landscape.
Moderator: Satyam Kumar
CEO & Co-Founder, LoanTap
Panel Members:
1.       Dr Neeraj Sheth – Founder, OCare
2.       Prem Kumar – CEO, SnapBizz
3.       Chaitainya Kampani - Deputy CEO, LEAF Fintech
4.       Ankit Ratan - Co-founder, Signzy
5:35 PM – 5:50 PM
Q&A Session
5:50 PM – 6:00 PM
Vote of Thanks
Pinky MehtaChief Financial Officer, Birla Sun Life Insurance Co Ltd.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Anjali Bansal
Anjali Bansal - President, Bombay Chamber, Founder, Avaana Capital and Former Chairman Dena Bank
Read More  
Ashith Kampani 
Chair, Private Equity & Venture Capital Committee, Bombay Chamber and Chairman of CosmicMandala15 Group
Nilesh Shah
Senior Vice President, Bombay Chamber & Managing Director, Kotak Mahindra Asset Management Company Limited
Read More 
Pinky Mehta
Chief Financial Officer, Birla Sun Life Insurance Co Ltd.
Rajiv Sabharwal
Managing Director, Tata Capital
Dr Neeraj Sheth
Founder, OCare
Nithin Johnson
Senior Vice President – Strategy, HDFC Life
Rajiv Anand
Member, Banking, Finance & Capital Markets Committee, Bombay Chamber and Executive Director, Axis Bank
Sharat Dhall
Chief Operating Officer, Policybazaar
Sourabh Chatterjee
President, Head - Technology, Digital Sales, Travel - Bajaj Allianz General Insurance Limited
Vikram Khaitan
BofA Securities India
Hitesh Sachdev
Head- Start-up Engagement, Innovation & Investments, ICICI Bank
Ankit Ratan
Co-founder, Signzy
Chaitainya Kampani
Deputy CEO, LEAF Fintech
Mikhil Innani
Managing Director & Founder, Apollo Finvest
Arpit Ratan
Co-founder, Signzy
Ashwin Chawwla
Founder, Escrow Pay
Rajesh Wadhwa
Chief Business Officer, M2P Yap
Hitesh Veera
Joint President & Head Operations, Kotak Mahindra Life Insurance Company Limited
Prem Kumar
CEO, SnapBizz
Satyam Kumar
CEO & Co-Founder, LoanTap
Sanjib Jha
CEO, Coverfox

Online Platform, Conclave details will be provided to the participants, after registration.

 

Ms. Aishwarya Khasgiwala

Eamil : aishwarya.khasgiwala@bombaychamber.com


Ms. Priyanka Agarwal

Email : priyanka.agarwal@bombaychamber.com

Participation by invitation but prior registration is mandatory.

The registered participants will get the access link to the online platform to attend the Conclave.

 


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